Shipping & Returns

Shipping Information

Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods

• Standard Shipping: 3-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day

Shipping Costs

• Free standard shipping on orders over $75
• Standard shipping: $8.99
• Express shipping: $14.99
• Overnight shipping: $24.99

Shipping Restrictions

We only ship within the United States. International shipping is not available at this time.

Age Verification

Adult Signature Required: All packages require an adult signature (21+) upon delivery. Please ensure someone 21 or older will be available to receive the package.

• Valid government-issued photo ID required
• Packages will not be left unattended
• Multiple delivery attempts may result in additional fees

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package using this number on our website or the carrier's website.

If you have questions about your order or tracking information, please contact us at support@chunkyacademy.com.

Refund & Return Policy

At Chunky Academy Inc (CALA), we are committed to providing high-quality products and service. Please review our refund and return terms below:

All Sales Are Final

All sales are final. We do not accept returns or issue refunds once an order has been shipped. Please double-check your order details before confirming your purchase.

Orders Are Fully Insured

All orders are fully insured during transit. If your package is lost or damaged before it is marked as delivered, we will work with the shipping carrier to resolve the issue.

Delivered Orders Are Not Covered

Once an order is marked as delivered by the shipping carrier, we are no longer responsible for lost or stolen packages. We recommend shipping to a secure address or using a delivery option that requires a signature.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery at support@chunkyacademy.com. Include your order number and clear photos of the issue. If approved, we may offer a replacement or store credit.

No Refunds Based on Product Effects

We do not offer refunds or exchanges based on taste, smell, or personal experience with effects. Everyone’s body responds differently to cannabinoids.

Chargebacks & Payment Disputes

Customers who file false chargebacks or payment disputes will be blacklisted from placing any future orders with us. We take fraudulent disputes seriously and will respond with supporting documentation, including tracking and product details.

Contact Us

For any shipping or returns questions, please contact us: