Privacy Policy

Introduction

Chunky Academy Inc ("CALA", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, purchase from us, or engage with any of our services at Chunkyacademy.com.

1. Information We Collect

When You Visit or Make a Purchase

• Name
• Email address
• Billing & shipping address
• Phone number
• Payment information (processed via third-party, we do not store card numbers)
• Order history and product preferences
• ID verification data (if required by law)

Automatically Collected

• IP address, browser type, and device info
• Cookies and tracking data for analytics and personalization
• Referral URLs and session behavior

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order status and updates
• To provide customer support
• To send newsletters or promotions (opt-out available anytime)
• To comply with legal or regulatory obligations
• To prevent fraud or misuse of our services
• To enhance and optimize user experience

3. How We Share Your Information

We may share your information with:

• Payment processors (e.g., Square, Pinwheel, Easy Pay Direct, etc.)
• Shipping and logistics providers
• Third-party labs for verifying product safety and COA access
• Marketing and analytics platforms (e.g., Google Analytics)
• Legal or government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

4. Lab Results (COAs)

In compliance with our payment processor’s requirements, all products sold on our website include Certificate of Analysis (COA) lab results. These documents are publicly available on each product page and match product names exactly for full transparency and compliance.

5. Security

We implement appropriate technical and organizational security measures, including:

• SSL encryption
• Secure checkout via trusted payment providers
• Restricted access to personal data
• Regular security audits and monitoring

6. Age Restriction

This site is intended for users 21 years of age or older. We do not knowingly collect or store personal data from anyone under 21. If we become aware of such data being collected, we will delete it immediately.

7. Your Rights

You may:

• Request access to your personal information
• Correct, update, or delete your information
• Opt-out of marketing communications
• Request a copy of your data

To exercise any of these rights, email us at: support@chunkyacademy.com

8. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Maintain session integrity
• Improve website performance
• Personalize your shopping experience

You may disable cookies in your browser settings, but this may affect site functionality.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, the revised version will be posted here with a new "Effective Date" at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at: